Peer support, N = 254 (30.3%) |
Colleague/peer‐based support. Key aspects were colleague compassion and the idea of shared experiences and support (e.g. “Day to day conversations with colleagues. If's invaluable support to know that we are all experiencing this together—discussing our frustrations can be very therapeutic!!") |
Workplace support, N = 189 (22.3%) |
Support from workplace. Key aspects were facilities and services offered to support staff well‐being, and a culture of openness/communication around well‐being support for staff (e.g. “Good support available through weekly newsletters from HR on self‐help etc. Having access to the staff well‐being hub”) |
Visible management and leadership, N = 120 (14.1%) |
Sense of support from management and 'visible' leadership that communicates clearly and regularly with staff. Key aspects were accessibility of managerial support and recognition of individual staff needs (e.g. “Very regular meetings with colleagues and senior managers to have overview of service contingencies. Visible leadership that cares about staff”) |
Team support, N = 116 (13.7%) |
Being a part of a team and working together as a team. Moreover, team interaction was key, with regular interaction with team members valued. Sense of feeling supported within team (e.g. “Working closer together as a team to continue to provide a service for people”) |
Safe working environment, N = 109 (12.8%) |
Importance of PPE provision, prevention measures in the form of a COVID‐19 adapted workplace and practices. Additionally, the importance of COVID‐19 guidelines in place (e.g. “P.P.E and access to the vaccine with adjustments to how we work to keep safe during this challenging time”) |
Communication, N = 58 (6.8%) |
Importance of regular communication and being well informed. Communication using both face to face and online support resources and informed briefings (e.g. “Clear advice and regular communication about social distancing and control measures is essential”) |