Prevention delivery system |
Leadership/managerial support |
The impact, pros, and cons of the Health–Social Partnership Program were discussed during a meeting with the managers of the community center. They perceived the program highly favorably, with potential to be implemented long term in the center. |
Communication/coordination with other agencies |
The research team set up meetings with agencies, including the Senior Citizen Home Safety Association, and general practitioners to discuss the possibilities of integrating their services into the program. |
Prevention support system |
Training |
Before the commencement of the program, the health–social team received training, through a formal presentation, on the implementation process, theoretical knowledge, practical skills, referral criteria, and documentation processes. |
Technical assistance |
The research team organized a monthly cross-service team meeting via videoconferencing to discuss the progress and challenges and offer support. Training was provided for new staff members in case of staff attrition. |
Innovation characteristics |
Adaptability |
Multiple meetings were conducted with the manager and staff of the community center to seek their input to modify the program to fit their preferences, organizational practices, and community needs. |
Compatibility |
The research team and the community center staff collaboratively developed the intervention and referral protocols before the commencement of the program. |
Provider characteristics |
Self-efficacy/skill proficiency |
Training, encouragement, and ongoing support were provided for the health–social team. The team members were required to show return demonstrations to assess their competencies. |
Community factors |
Policy |
The Hong Kong government acknowledges the importance of primary healthcare services and provides support and funding for non-governmental organizations to address the health and social needs of citizens. |
Funding |
The community center plans to apply for government funding to support the maintenance of the program after the pilot study. |