TABLE 3.

Themes and sub‐themes pertaining to knowledge and skills (COM‐B header Capability)

Main themes	PWD sub‐themes	HCPs sub‐themes (views about PWD situation and how HCPs' activity could better support PWD)
Capability
More knowledge, information and skills	More knowledge about diabetes and long‐term impact—early and individualised way	More PWD's knowledge about diabetes and complications—newly diagnosed
	More knowledge about food choices and preparation, medication, and blood glucose monitoring	More PWD's knowledge about self‐management
	More access to tailored, comprehensive, clear and up to date information including via online and mobile resources	More access to tailored, comprehensive, clear and up to date information for PWD using technology
	Skills to apply knowledge and make more complex decisions