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. 2022 Oct 4;72(725):e907–e915. doi: 10.3399/BJGP.2022.0258

How this fits in

In 2020, the shift from in-person to remote consulting in general practice was depicted positively by the media as part of the ‘war’ on COVID-19. In 2021, remote consulting was depicted negatively by the media, and linked in press articles to difficulties accessing primary care and compromises in patient safety. Newspapers led campaigns that successfully put pressure on government to require a return toin-person consultations.