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. 2021 Jan 11;37(5):1296–1303. doi: 10.1007/s13187-020-01950-8

Table 2.

Summary of patient responses to questions regarding their perception of physician interaction using a 5-point Likert scale

When thinking about your recent visit(s) with your physician, how much do you agree/disagree with the following statements? Strongly Disagree Disagree Neutral Agree Strongly Agree Total
My physician explained my diagnosis in a sensitive manner. 2 0 7 62 128 199
(1%) (0%) (4%) (31%) (64%) (100%)
My physician has been compassionate in his/her approach when discussing my diagnosis. 1 1 8 63 126 199
(1%) (1%) (4%) (32%) (63%) (100%)
My physician properly explained the goals of my treatment. 0 0 6 72 119 197
(0%) (0%) (3%) (37%) (60%) (100%)
My physician properly explained the types of treatment (i.e., surgery, chemotherapy, radiation therapy). 0 2 7 59 130 198
(0%) (1%) (4%) (30%) (66%) (100%)
I understood the risks, benefits, and side effects of treatment. 0 4 6 75 107 192
(0%) (2%) (3%) (39%) (56%) (100%)
My physician informed me of other options for treatment. 2 20 43 50 69 184
(1%) (11%) (23%) (27%) (38%) (100%)
My physician informed me of clinical trials (if available). 10 28 57 32 45 172
(6%) (16%) (33%) (19%) (26%) (100%)
My physician provided enough time to answer my questions. 1 4 2 68 124 199
(1%) (2%) (1%) (34%) (62%) (100%)
My physician considered my values and concerns when discussing my treatment. 0 3 12 66 116 197
(0%) (2%) (6%) (34%) (59%) (100%)
My physician offered other appointments to discuss my diagnosis and treatment further if required. 1 16 39 58 80 194
(1%) (8%) (20%) (30%) (41%) (100%)
My physician offered contact information for community resources such as support groups (if requested). 1 14 40 56 69 180
(1%) (8%) (22%) (31%) (38%) (100%)
My physician offered me contact information for psychosocial services (if requested). 0 10 49 51 71 181
(0%) (6%) (27%) (28%) (39%) (100%)
My physician told me what the next step in my care would be. 1 3 17 84 84 189
(1%) (2%) (9%) (44%) (44%) (100%)
I felt included in the decision-making process. 0 3 11 78 100 192
(0%) (2%) (6%) (41%) (52%) (100%)
I know who to contact with any concerns I have about my illness. 0 6 17 69 105 197
(0%) (3%) (9%) (35%) (53%) (100%)
He/she uses appropriate eye contact. 0 0 5 65 127 197
(0%) (0%) (3%) (33%) (64%) (100%)
He/she includes friends/family members in the discussion. 0 0 17 53 123 193
(0%) (0%) (9%) (27%) (64%) (100%)
His/her body language is friendly and encouraging. 0 2 6 58 131 197
(0%) (1%) (3%) (29%) (66%) (100%)
He/she listens carefully to what I have to say. 0 1 4 57 136 198
(0%) (1%) (2%) (29%) (69%) (100%)