Table 2.
Factor considered when making referral decision | |||
---|---|---|---|
Specialist’s clinical expertise | Interactions between patient and specialist | Interactions between referring physician and specialist | |
Forrest et al. 2002 | Technical capacity |
Quality of prior feedback Appointment availability Patient request Requirement of patient’s health plan Proximity of specialist to patient’s home |
Personal knowledge of the specialist |
Kinchen et al. 2004 |
Medical skill Board certification Quality of communication Medical school Fellowship training institution |
Previous experience with specialist Patient convenience Office location Appointment timeliness Likelihood of good patient-physician rapport Insurance coverage Patient preference for particular specialist |
Specialist returns to primary physician PCP relationship with specialist Hospital affiliation Attitudes of colleagues towards specialist Specialist refers patients to primary physician |
Abel et al. 2012 |
Reputation of specialist/facility Specialist’s affiliation with cancer center Availability of clinical trials at referral site |
Patient’s preference for site of care Distance of site from patient’s home Patient’s ability to pay |
Practice’s affiliation with specialist Personal relationship with specialist Possibility of losing patient to specialist |
Barnett et al. 2012 |
My patients have good experiences with this physician Physician has good patient rapport Timely availability of appointments Location convenient for patient Patient request Speaks patient’s language |
Quality of communication with me Shares my medical record system Physician refers to me Works in my hospital or practice |
|
Brown et al. 2013 |
Report cards Technical skill Clinical judgement Post-operative care Risk-adjusted mortality Outcomes other than mortality Effective communication |
Patient satisfaction | Hospital affiliation |
Gao et al. 2021 |
Patient complexity Surgeon experience and volume GIs would refer a family member to a trusted colorectal surgeon. Surgeons would refer a family member to a large or academic center. |
Preference for care to be received locally Specialist availability Patient preference |
GIs preferred to refer to colorectal surgeons while most general surgeons perform surgery on patients they diagnose Preference to remain in health system |
Makovkina and Kern 2021 |
Clinical judgement Clinical reputation of physician’s organization |
Geographic preference Ease of scheduling Patient feedback Insurance coverage Patient preference Flexibility in accommodating urgent referrals |
Preference or institutional pressure to refer within organization Cost containment Personal knowledge and trust of specialist Ease of communication and coordination of care Shared EMR |