Table 3.
Associations of Demographic Factors with Primary Care Non-attendance by Visit Modality, Telehealth Transition Period
| In-person visit (N=52,697) | Telephone visit (N =132,713) | Video visit (N =98) | |
|---|---|---|---|
| Demographic | Adjusted odds ratio (95% confidence interval) of non-attendance | ||
| Age, years | |||
| 18–44 | Ref. | Ref. | — |
| 45–64 | 0.87 [0.83, 0.92] | 1.01 [0.98, 1.05] | — |
| ≥65 | 0.97 [0.90, 1.04] | 1.03 [0.98, 1.07] | — |
| Sex | |||
| Female | Ref. | Ref. | — |
| Male | 1.11 [1.06, 1.15] | 1.19 [1.16, 1.23] | — |
| Race/ethnicity | |||
| White | Ref. | Ref. | — |
| Black | 0.93 [0.87, 1.00] | 1.03 [0.98, 1.09] | — |
| Hispanic | 0.83 [0.74, 0.94] | 1.06 [0.98, 1.15] | — |
| Asian | 0.61 [0.55, 0.68] | 0.84 [0.78, 0.90] | — |
| Something else | 0.93 [0.86, 1.01] | 1.01 [0.95, 1.06] | — |
| Primary language | |||
| English | Ref. | Ref. | — |
| Spanish | 0.94 [0.85, 1.05] | 0.88 [0.81, 0.95] | — |
| Something else | 0.98 [0.91, 1.07] | 0.97 [0.92, 1.02] | — |
| Insurance | |||
| Commercial | Ref. | Ref. | — |
| Medicaid | 1.82 [1.71, 1.94] | 1.08 [1.04, 1.13] | — |
| Medicare | 1.51 [1.38, 1.64] | 0.92 [0.88, 0.97] | — |
| Other | 1.28 [1.02, 1.60] | 1.14 [1.00, 1.29] | — |
| Uninsured | 2.10 [1.97, 2.25] | 1.43 [1.38, 1.50] | — |
| Elixhauser comorbidity count | |||
| 0 | Ref. | Ref. | — |
| 1 | 0.44 [0.41, 0.46] | 0.57 [0.55, 0.59] | — |
| ≥2 | 0.33 [0.31, 0.35] | 0.47 [0.45, 0.49] | — |