Table 9.

Key issues and recommendations for mHealth app update issues

Key issues found	Recommendations
- mHealth apps suffering from major	- Testing mHealth apps with realistic range of
bugs after being updated	end user devices, usage scenarios before releas-
	ing updates
- Users requesting updates to add/re-	- Proactive monitoring, prioritisation and han-
move mhealth features and function-	dling of update requests
alities, fix some bugs with analysing
health data, or increase accessibility
- Repetitive update requests for the	- Better triage of requests to address common
same issue from different users	update requests raised by different users