Table 4.
Summary of study characteristics and extracted information.
| # | Author | Date | Purpose/rationale | Methodology | Sample | Major findings |
|---|---|---|---|---|---|---|
| 1 | Alshammari [2] | 2019 | It aims to assess service user perception and preferences about telemedicine | (Mixed method) cross-sectional study | N = 781 people | 70% acknowledge the benefits of telehealth |
| 52% have never used telemedicine such as Sea | ||||||
| 29% exhibited a lack of trust toward telemedicine/telehealth | ||||||
| 2 | Ahmed et al., [20] | 2021 | Investigate nurses' and doctors' perceptions, knowledge, and attitude toward telemedicine for follow-up monitoring of chronic conditions | Qualitative-survey | N = 335 professionals | Participants exhibited positive attitudes and perceptions toward telehealth |
| 3 | Alfaleh et al., [21] | 2021 | Role of telemedicine in reducing nonurgent visits to the emergency department | (Quantitative) cross-sectional study | N = 319 patients | Use of telemedicine reduced visits to the ED |
| 4 | ALOmari & Jenkins et al., [23] | 2021 | Examine the attitude of patients towards telehealth-Seha | Qualitative-grounded theory | N = 17 patients | Concerns about technical or misdiagnosis |
| Telehealth is a crucial tool for working with patients in a pandemic | ||||||
| Telehealth may reduce contact and diminish the client-nurse relationship | ||||||
| 5 | Abolfotouh et al., [19] | 2019 | Access smartphone use and perceptions among healthcare workers | Mixed-method (cross-sectional) | N = 351 (HCWs) | There is a common use of smartphones among HCWs. |
| There are negative perceptions among HCWs on the use of telehealth–practicability | ||||||
| 6 | Alkamel et al., [22] | 2020 | To explore stakeholder opinions and HCWs expectations on the use of mobile app | Qualitative-interviews | N = 22 (HCWs) | Perceived improvement and efficiency in management |
| Better communication | ||||||
| 7 | Thapa et al., [24] | 2021 | To identify the willingness to use digital health tools on patients | Quantitative cross-sectional study | 87% of nurses and 66% of nursing students, we are willing to use telehealth | |
| 8 | Al-Marashi & Al-Zghool [25] | 2018 | To explore the factors influencing job performance among nurses | Mixed-method | N = 344 nurses | Lack of managerial effort, relationship with other nurses, fairness of shift work |