Table 1.

Demography and hotel characteristics

Variable		Frequency	Percentage
Demographic statistics
Gender	Female	456	34.8
	Male	856	65.2
Age (in years)	18–25	22	1.7
	26–35	308	23.5
	36–45	656	50.0
	46–60	288	22.0
	61 +	38	2.9
Designations	Chief Executive Officer	270	20.6
	First Level Employee	126	9.6
	Manager	728	55.5
	Middle Manager	128	9.8
	Owner	56	4.3
	Other	4	.3
Years of experience in current position (in years)	1–3	106	8.1
	4–6	534	40.7
	7–9	552	42.1
	10–20	82	6.3
	20 +	38	2.9
Years of Experience in Current Hotel (in years)	1–3	82	6.3
	4–6	452	34.5
	7–9	630	48.0
	10–20	110	8.4
	21 +	38	2.9
Years of experience in hospitality industry (in years)	1–3	38	2.9
	4–6	138	10.5
	7–9	518	39.5
	10–20	386	29.4
	21 +	232	17.7
Hotel characteristics
Country respondents	Italy	520	39.6
	Pakistan	354	27.0
	UK	438	33.4
Hotel star	3-Star/ 3-Star Superior	724	55.2
	4-Star/ 4-Star Superior	494	37.7
	5-Star/ 5-Star Superior	94	7.2
Hotel size	2–20 Rooms	82	6.3
	21–50 Rooms	676	51.5
	51–100 Rooms	482	36.7
	101 + Rooms	72	5.5
No. of Employees	0–9	42	3.2
	10–49	680	51.8
	50–249	522	39.8
	250 +	68	5.2
Year of Establishment	1–5	54	4.1
	6–10	312	23.8
	11–20	486	37.0
	21 +	460	35.1