Table 3.
Results of hypothesis testing.
| Hypotheses | Structural paths | Non-standardized coefficients | Standardized coefficients | P | Results | ||
|---|---|---|---|---|---|---|---|
| b | SE | β | t value | ||||
| H1 | QV-BT | 0.275 | 0.091 | 0.287** | 3.014 | 0.003 | Supported |
| H2 | PV-ST | 0.199 | 0.071 | 0.222** | 2.795 | 0.005 | Supported |
| H3 | EV-BT | 0.338 | 0.11 | 0.357** | 3.082 | 0.002 | Supported |
| H4 | SV-BT | 0.018 | 0.037 | 0.026 | 0.482 | 0.63 | Not supported |
| H5 | QV-CEB | −0.086 | 0.1 | −0.083 | −0.863 | 0.388 | Not supported |
| H6 | PV-CEB | 0.097 | 0.076 | 0.101 | 1.273 | 0.203 | Not supported |
| H7 | EV-CEB | 0.368 | 0.124 | 0.363** | 2.974 | 0.003 | Supported |
| H8 | SV-CEB | 0.09 | 0.039 | 0.122* | 2.281 | 0.023 | Supported |
| H9 | BT-CEB | 0.434 | 0.101 | 0.404*** | 4.301 | *** | Supported |
QV, quality value; PV, price value; EV, emotional value; SV, social value; BT, brand trust; CEB, customer engagement behavior. ***p < 0.001, **p < 0.01, *p < 0.05.