. 2022 Oct 18;6(10):e22.00074. doi: 10.5435/JAAOSGlobal-D-22-00074

Table 2.

Positive and Negative Assessments by Patients' Experience Subcategory Discussed in Physician Rating Websites (PRWs) Free-Text Comments With Chi Square Goodness-of-Fit Testing

	Positive	Negative	χ² P value
Outcome	632	52	<0.001^a
Personality	540	138	0.236
Staff	308	41	0.001^a
Surgical skill	193	4	<0.001^a
Visit time	165	30	0.251
Bedside manner	110	58	<0.001^a
Pain	120	19	0.136
Wait time	65	69	<0.001^a
Diagnosis	72	46	<0.001^a
Knowledge	100	7	0.001^a
Treatment	31	36	<0.001^a
Accessibility	36	5	0.293
Office	34	5	0.355
Advanced practice providers (APPs)	16	17	<0.001^a
Financial or insurance	1	21	0.082
Workers' compensation	4	6	0.090
Total	2427	554

^aStatistically significant result.