Table 2.
Frequency of Patients Being Referred to by Their Affirmed Name and Pronouns “Most of the Time”
| Baseline survey (n=55) | Follow-up survey (n=180) | OR (95% CI) | |
|---|---|---|---|
| Gender diversity center | |||
| Scheduling | 45 (92) | 125 (93) | 1.2 (0.4–4.2) |
| Check-in | 35 (73) | 125 (94) | 5.8 (2.3–15.0)*** |
| MA, RN | 40 (83) | 129 (96) | 5.2 (1.6–14.6)** |
| MD | 46 (98) | 132 (98) | 0.96 (0.07–6.5) |
| Other clinics | |||
| Scheduling | 18 (82) | 49 (82) | 0.99 (0.3–3.5) |
| Check-in | 16 (73) | 53 (88) | 2.8 (0.8–9.5) |
| MA, RN or tech | 15 (75) | 51 (86) | 2.1 (0.65–7.0) |
| MD, APP | 19 (95) | 53 (90) | 0.46 (0.04–3.3) |
| Outpatient laboratory | |||
| Check-in | 8 (73) | 36 (86) | 2.3 (0.5–10.4) |
| MA, RN or tech | 22 (76) | 75 (90) | 2.98 (1.0–8.5)* |
| Radiology | |||
| Scheduling | 4 (80) | 9 (64) | 0.45 (0.03–5.2) |
| Check-in | 4 (80) | 13 (87) | 1.6 (0.09–16.6) |
| MA, RN or tech | 3 (100) | 14 (93) | 0 (0.0–45) |
| Emergency department | |||
| Check-in | 2 (67) | 3 (43) | 0.38 (0.02–4.9) |
| MA, RN or tech | 2 (67) | 5 (71) | 1.3 (0.06–16.3) |
| MD | 2 (67) | 5 (71) | 1.3 (0.06–16.3) |
| Outpatient surgery | |||
| Scheduling | 3 (75) | 12 (92) | 4 (0.16–81) |
| MA, RN or tech | 4 (100) | 12 (92) | 0 (0–29) |
| MD, APP | 4 (100) | 11 (92) | 0 (0–29) |
Values are given as n (%) and odds ratio (95% confidence interval). Percentages are out of nonmissing data. Odds are displayed as the odds of being referred to by the correct name/pronoun at follow-up versus baseline. MA, medical assistant; RN, registered nurse; tech, technician; MD, medical doctor; APP, advanced practice provider (nurse practitioner or physician assistant). *p<0.05, **p<0.01, ***p<0.001.