Table 2.
Health care level | Recommendation | Supporting quote |
---|---|---|
Provider-level | Elicit every patient's gender identity and pronouns | “What would build that sense of safety is the onus not being on me or not being on the patient, where I'm already shown that this is a trans and nonbinary friendly atmosphere and to be shown that the provider takes the first step and then me as a patient would feel comfortable taking the second step.”—Madlyn, age 43, White, Focus Group 3 |
Confirm the name and pronouns of every patient | “I have a primary care physician and he comes in the door and always says my name and then asks if I'm still going by that name. I've always felt that's a really positive experience. Even if I haven't seen him very recently, he just does a good job of checking back up and not making assumptions about where I am in my life.”—T, age 29, White, Focus Group 1 | |
Use patient's correct name and pronouns and describe anatomy without gendered language | “Using the right pronouns, de-gendering like body parts—I do not need someone specialized in like Transgender Health to do that, and it would make my life a lot easier.”—Andre, age 18, Hong Kongese/Middle Eastern/White, Focus Group 1 | |
Be open to correction | “I froze my eggs last summer and the reproductive endocrinologist was explaining something, and they said the word ‘women’, and I said ‘people’, and she was like, ‘You're right, thank you.’ And then she moved on. And that was really wonderful.”—Jin, age 20, Chinese, Focus Group 1 | |
Advocate within existing system for documentation to be more inclusive | “Something that made me feel supported was that when I decided to exclusively use they/them pronouns, my psychiatrist immediately was like, ‘I don't know how easy it will be but I can help with trying to change all your medical records within the system to reflect that change.’”—Max, age 22, Japanese/Brazilian, Focus Group 2 | |
Health systems-level | Include curriculum on the needs of nonbinary patients in health professions education | “Medical education needs to include education about trans people and nonbinary people.”—Charlie, age 33, White/Multiracial, Focus Group 2 |
Be intentional about alliance signaling | “I think something that's been really uncomfortable for me is when I'm in a clinic that says it's mindful of these things. And I'll be upfront about what pronouns I use and then get misgendered throughout the entire session. It's like I came in with this expectation and it was pretty much immediately ignored.”—Rasa, age 18, Black/North African, Focus Group 2 | |
Create intake forms and electronic systems with standardized and nonpathologizing documentation of gender identity | “Something that's really easy would be to have better intake forms and to have a patient portal where you can put your pronouns and gender identity without having to get diagnosed with Gender Identity Disorder or other psych conditions.”—Honey, age 20, Black, Focus Group 1 | |
Diversify provider pool to include more nonbinary providers, especially BIPOC providers | “Having more trans—particularly trans practitioners of color—I think would also, make a huge difference because then there's like that mutual understanding of shared experiences that a cis[gender] practitioner might not necessarily have”—Rasa, age 18, Black/North African, Focus Group 2 |
BIPOC, black, indigenous, or people of color.