Table 8.

Summary of initiatives undertaken/planned by respondents.

A) Strategies Implemented by Organisations During COVID-19	Number of Respondents
New sanitisation protocols–thermal scanning at entry, use of washing and cleaning agents on all surfaces, use of sanitisers, etc.	94.7%
Work from home	87.2%
Transport for employees	76.6%
Operations replan with social distancing norms	75.5%
Protective gear (PPEs) for all working staff	75.5%
Stagger work time to reinforce social distancing	71.3%
Collaborate with local authorities and representation to government agencies	60.6%
Sharing resources and information with stakeholders and competitors	53.2%
Quarantine facility/health clinics at work premises	41.5%
Others	8.5%

B) Planned Business/Strategic Initiatives to Build Operational Resilience	Number of Respondents
Digital transformation to improve operational efficiency	78.8%
Use of technology to develop contactless procedures	70.0%
Adopt remote working facilities for certain employees	68.8%
Incorporate advanced automation and digitisation to reduce dependency of labour	57.5%
Incentivise working in adverse conditions and insurance plans	52.5%
Arrangements for temporary stay for minimum % of total labour force	50.0%
Increased replacement of permanent employees by contractual employees	12.5%
Others	2.5%