| Q2.2 To what Extent do You Agree or Disagree with the Following Statements? | Strongly Disagree | Disagree | Neither Agree nor Disagree | Agree | Strongly Agree |
| Management was involved in quality improvement activities. | 1 | 2 | 3 | 4 | 5 |
| Management was committed to high-quality services. | 1 | 2 | 3 | 4 | 5 |
| Management monitored the execution of quality improvement plans. | 1 | 2 | 3 | 4 | 5 |
| Management clearly communicated expectations for care professionals regarding quality improvement. | 1 | 2 | 3 | 4 | 5 |
| Management used performance data for quality improvement. | 1 | 2 | 3 | 4 | 5 |
| Management assessed care-professionals’ compliance with day-to-day patient safety procedures. | 1 | 2 | 3 | 4 | 5 |
| Management used formal motivational tools to engage the staff. | 1 | 2 | 3 | 4 | 5 |