Table 2.
Comparison between patients and general practitioners, and their respective language groups cited.
| Variable | Patients (n = 506) | General Practitioners (n = 109) | Differences between General Practitioners and Patients ALL p-Value § [95% CI in %] |
|||||||
|---|---|---|---|---|---|---|---|---|---|---|
| ALL | GER | ITA | Differences between Language Groups |
ALL | GER | ITA | Differences between Language Groups |
|||
| % (±) † n | % | % | p-Value χ2 Test ‡ [95% CI in %] | % (±) † n | % | % | p-Value χ2 Test ‡ [95% CI in %] | |||
| Verbal communication |
Asking for clarification |
55 (+) 504 | 50 | 65 |
<0.001 * [6.6; 22.5] |
82 (+) 108 | 83 | 87 | 0.7216 [−10.1; 17.7] |
<0.001 [20.1; 4.1] |
| Expectations for the visit | 21 (+) 499 | 19 | 27 |
0.0258 [00.9; 14.6] |
26 (+) 108 | 20 | 40 |
0.021 [2.9; 37.1] |
0.1563 [−2; 12.3] |
|
| Negative feedback | 19 (+) 486 | 21 | 17 | 0.2896 [−10.2; 2.8] |
36 (+) 109 | 39 | 33 | 0.662 [−0.233; 0.128] |
<0.001 [9.1; 24.4] |
|
| Results of other consultations | 46 (+) 501 | 41 | 57 |
<0.001 [8.1; 24.2] |
78 (+) 108 | 81 | 80 | 1 [−0.165; 0.136] |
<0.001 [8.8; 24.1] |
|
| Own research | 21 (−) 494 | 7 | 48 |
<0.001 [35; 48.2] |
10 (−) 108 | 1 | 30 |
<0.001 [15.1; 42] |
<0.001 [−16.3; −4.9] |
|
| Own presumptions | 19 (+) 494 | 20 | 18 | 0.7138 [−8; 5] |
33 (+) 108 | 39 | 27 | 0.2108 [−29.4; 5.6] |
<0.001 [6.8; 21.8] |
|
| Self-medication | 45 (+) 494 | 39 | 53 |
0.0114 [60.5; 47.2] |
73 (+) 108 | 75 | 80 | 0.6047 [−10.5; 21.2] |
<0.001 [21.2; 36.5] |
|
| Health literacy | Lifestyle and personal behavior |
38 (+) 504 | 42 | 33 |
0.028 [−16.7;1] |
62 (+) 108 | 59 | 70 | 0.2424 [−6.5; 29.3] |
<0.001 [16.1; 32.2] |
| Asking what to do themselves to improve health |
30 (+) 493 | 26 | 30 | 0.35 [−0.111; 0.037] |
51 (+) 108 | 50 | 53 | 0.8391 [−0.154; 0.221] |
<0.001 [13.2; 29.4] |
|
| Access to trustworthy information |
23 (−) 487 | 13 | 42 |
<0.001 [21.6; 35.7] |
21 (−) 107 | 7 | 53 |
<0.001 [30.5; 61.7] |
0.4626 [−9.8; 4.1] |
|
| Self-information through friends, books, internet | 20 (−) 500 | 7 | 44 |
<0.001 [30.4; 3.6] |
33 (−) 108 | 16 | 73 |
<0.001 [42; 73.2] |
<0.001 [6.1; 21.1] |
|
| Know current medicine | 56 (+) 501 | 56 | 56 | 1 [−7.8; 7.9] |
77 (+) 108 | 83 | 70 | 0.1271 [−29; 3.3] |
<0.001 [13.6; 28.4] |
|
| Compliance | 58 (+) 505 | 56 | 62 | 0.0956 [−1.1; 4.8] |
70 (+) 109 | 61 | 87 |
0.0017 [10.3; 41.9] |
0.0026 [4.4; 20] |
|
| Interpersonal qualities |
Honesty without shame | 68 (+) 505 | 64 | 74 |
0.0116 [2.1; 17.1] |
66 (+) 108 | 59 | 83 |
0.004 [8.3; 41.2] |
0.6949 [−9.7; 6] |
| Psychosocial issues |
30 (+) 498 | 26 | 39 |
<0.001 [5.7; 20.8] |
56 (+) 109 | 56 | 63 | 0.526 [−0.113; 0.253] |
<0.001 [17.8; 33.9] |
|
| Formal aspects of the visit | Hygiene | 72 (+) 501 | 68 | 78 |
0.0059 [2.9; 17.4] |
24 (+) 107 | 20 | 34 | 0.0998 [−0.025; 0.315] |
<0.001 [−54.9; −40.3] |
| Friendliness | 62 (+) 501 | 60 | 65 | 0.1817 [−2.4; 3.4] |
36 (+) 106 | 36 | 34 | 0.9848 [−0.200; 0.165] |
<0.001 [−34.7; −18.6] |
|
† (+) “Very important,” (−) “Not at all important”; * Significance, p ≤ 0.05; ‡ H0, no dependency between language and item; § H0, no dependency between patient/general practitioner and item. Abbreviations: CI, confidence interval; GER, German; ITA, Italian.