Table 7.

An exchange between P5 and the chatbot coach discussing strategies to overcome barriers in goal attainment.

Coach (Chatbot)	Good morning! How did it go with your plan yesterday? Did you meet your goal to “Make ½ my meal fruits and/or vegetables”? (Yes/No)
P5	Not well,I missed lunch and I ate dinner late. I forgot to take my metformin last night.
Coach (Chatbot)	I’m sorry, I didn’t understand that. Please respond with “yes” or “no”
P5	No
Coach (Chatbot)	That’s okay, it can happen. What got in the way of meeting your goal?
P5	I accompanied a relative to a doctor’s appointment. Then we went to 2nd appointment and I skipped lunch. My glucose level started to drop so I ate 6 short bread cookies. I didn’t get home until after 8:00pm from 10:30 am. There was no place I could eat in the area.
Coach (Chatbot)	How do you think you can overcome that challenge tomorrow?
P5	Packing sandwich in my bag just in case I’m out without access to the right kind of foids.
Coach (Chatbot)	Thank you for sharing that with me
Coach (Chatbot)	Would you like to choose a specific plan to meet your goal tomorrow? ...