Table 2.
Sentiment analysis results.
| Category | Food | Price | Crowd | Hygiene | Couples | Family | Age | Time | Handicap | Parking |
|---|---|---|---|---|---|---|---|---|---|---|
| Total | 874 | 655 | 507 | 454 | 360 | 326 | 308 | 242 | 193 | 81 |
| Positive | 90 | 78 | 95 | 113 | 84 | 80 | 52 | 48 | 27 | 68 |
| Neutral | 101 | 138 | 87 | 23 | 237 | 194 | 211 | 149 | 124 | 5 |
| Negative | 683 | 439 | 325 | 318 | 39 | 52 | 45 | 45 | 42 | 8 |
| P/N | 0.132 | 0.178 | 0.292 | 0.355 | 2.154 | 1.538 | 1.156 | 1.067 | 0.643 | 8.500 |
P/N represents the ratio of the number of Positive to the number of Negative.