Table 2.

The measurement items and CFA results.

	Item	Standardized loading
(CSR) Community	The restaurant supports local charities.	0.74
	The __ restaurant supports the community and charitable activities.	0.79
	The________ restaurant supports education.	0.75
(CSR) Employee	The _______ restaurants offers fair treatment of all employees.	0.81
	The _______ restaurant cares employees’ well-being.	0.80
	The _______ restaurant provides employee training for green management.	0.69
(CSR) Customer	The _______ restaurant offers discounts to customers for take-out orders.	0.65
	The _______ restaurant offers a free hot drink (Turkish tea) to customers.	0.62
	The _______ restaurant offers financial support for family meals.	0.82
(CSR) Environment	The _______ restaurant tries to reduce their use of disposable products.	0.72
	The _______ restaurant uses sustainable materials.	0.81
	The _______ restaurant uses energy-efficient equipment.	0.83
Trust	I can rely on the _______ restaurant’s promises.	0.66
	The _______ restaurant guarantees satisfaction.	0.80
	I have confidence in the _______ restaurant.	0.75
	The _______ restaurant is trustworthy.	0.73
Brand loyalty	I intend to continue to visit the _______ restaurant.	0.66
	I think I am very loyal to the _______ restaurant.	0.78
	I would recommend the _______ restaurant to others.	0.64
	I always visit the _______ restaurant, although there are a number of restaurants available.	0.75
Supportive intention	I am willing to discuss the _______ restaurant’s responsible activities with others.	0.82
	I am willing to search for more information on the _______ restaurant’s responsible activities	0.85
	I am willing to pay more attention to the _______ restaurant’s responsible activities.	0.74