Table 4.
Indicator D: Storage Answers retrieved for Yes responses (coded 1) reflecting patient satisfaction |
Total N = 491 | Customer feedback based on presence of licensed pharmacist | p value* | |||
---|---|---|---|---|---|---|
No | Yes | I don’t know | ||||
D1 | Came to the pharmacy and didn’t find medication No | 86 (17.5%) | 8 (9.5%) | 43 (50%) | 33 (38.4%) | 0.624 |
D2 | Medicines protected from direct exposure to sunlight Yes | 371 (94.2%) | 33 (8.9%) | 219 (59%) | 119 (32.1%) | 0.729 |
D3 | Presence of functional cooling system in the pharmacy Yes | 351 (95.1%) | 31 (8.8%) | 212 (60.4%) | 108 (30.8%) | 0.476 |
D4 | Presence of functional heating system in the pharmacy Yes | 206 (79.2%) | 18 (8.7%) | 123 (59.8%) | 65 (31.5%) | 0.945 |
D5 | Roof signs of leaks No | 285 (100%) | 25 (8.8%) | 174 (61.1%) | 86 (30.1%) | – |
D6 | All medicines are stored on shelves Yes | 261 (72.9%) | 24 (9.2%) | 154 (59%) | 83 (31.8%) | 0.945 |
D7 | Medicines, products, bottles, or containers stored on the floor Yes | 40 (12.9%) | 6 (15%) | 21 (52.5%) | 13 (32.5%) | 0.275 |
*Pearson Chi-square test