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. 2022 Oct 27;6(6):584–596. doi: 10.1016/j.mayocpiqo.2022.09.004

Table 3.

Health Care Novel Technology Change Management (CM) Strategies Checklist

Strategy 1: Assemble project team with necessary expertise ☐ Set up a core project team.
☐ Incorporate additional team members with appropriate expertise on the basis of project phase-specific needs.
Strategy 2: Anticipate potential institutional cultural and regulatory hurdles ☐ Align team’s understanding of institutional culture and regulations regarding new technology CM.
☐ Devote effort at the beginning of project to predict possible hurdles and discuss potential preventive strategies and solutions.
☐ Procure leadership support and devise appropriate resources when navigating hurdles.
Strategy 3: Add agility to project planning and execution ☐ Summarize and review lessons learned from relevant past projects within and/or outside the institution to establish a starting point.
☐ Coordinate an agile mindset across the project team at the beginning and throughout the CM for planned and unplanned circumstances.
☐ Allocate ample time for execution.
Strategy 4: Accommodate institutional culture and regulations ☐ Orient CM efforts toward adding value to institution-specific missions.
☐ Assess level of trust toward new technology-related changes in your institution on the basis of recent past experiences.
☐ Consider creative approaches to address native CM needs.
Strategy 5. Early clinical partner buy-in and stakeholder engagement ☐ Initiate and maintain in-depth conversations with clinical leaders regarding the technology and the change underway.
☐ Persuade a few clinical leaders to be advocates of the change.
☐ Partner closely with clinical partners throughout the CM.
Strategy 6: Consistent Communication ☐ Consider tiered communication regarding the change underway: starting from among project team, to clinical leaders, and uniformly from clinical leaders to all clinical partners.
☐ Consider creating a project-specific frequently asked questions that is accessible to staff and that is updated as questions arise during the CM process.
☐ Empower new technology CM internally and externally by sharing your experience via creditable platforms (eg, professional conferences).