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. 2022 Oct 31;26(6):420–428. doi: 10.1016/j.nwh.2022.09.003

Table 2.

Best Practices for Telehealth and In-Person Breastfeeding Education as Stated by Lactation Consultants During Key Informant Interviews

Telehealth In Person
  • 1.

    Meet mothers where they are
  • 1.

    Meet mothers where they are
  • 2.

    Focus on mothers’ goals
  • 2.

    Focus on mothers’ goals
  • 3.

    Have a support person
  • 3.

    Offer one-on-one support
  • 4.

    Create a comfortable atmosphere for mothers
  • 4.

    Know your audience
  • 5.

    Collect accurate medical history
  • 5.

    Use the Baby-Friendly Hos-pital Initiative Ten Steps to Successful Breastfeeding for mothers in the hospital