Table 3.

Illustrative quotes on health care providers’ perceived barriers to vaccination and proposed solutions.

Perceived barriers	“And make it easy so we can get it while we’re at work. You’ve got the vaccine or the storage, the special fridge with the storage right on site? We’re there, like, catch us now! […] Why do I need to … Why does my work have to replace me for an hour while I go to this other building to get it?” Maggie, Registered Nurse, 18 years of practice, working in a hospital, self-identified as white, Prairies
	“Well, and just getting rebooked each time too because they first had the … what was it? I can’t remember the initial recommendation, was it three weeks or? And they kept sort of extending, I know it was rebooked twice. So that’s why I had arranged childcare and they had delayed it.” Cindy, Licensed practical nurse, 34 years of practice, working in a hospital, self-identified as white, Prairies
	“The main issue is that we don’t have much vaccines yet.” Claire, Licensed practical nurse, 30 years of practice, working in a hospital, self-identified as white, Maritimes
	“But it’s, you know, I think, I mean, I think really, like 90% of the public I speak to, I mean, as soon as they’re offered it, that they’re going to get it.” Zhang, Pulmonary function technologist, 20 years of practice, working in a hospital, self-identified as BIPOC, Ontario
Proposed solutions	“Well, actually, it’s really patchwork in Alberta. You can also go through each individual pharmacy to try to book, and I’ve heard that some family doctors and such also are available. But you have to find this all by yourself. And that’s also a lot of time. I have a friend who’s retired, who spent seven hours booking hers, and was able to get it quite quickly after she spent that seven hours. She had to actually put herself on eight different waiting lists. And so there’s not an easy way to do it. […] That would be amazing if we had something more centralized. I think people would be much more likely … […] I think they’d have better compliance if it was easier and quicker.” Cindy, Licensed practical nurse, 34 years of practice, working in a hospital, self-identified as white, Prairies
	“There could also be a program where ‘if you can’t come to us, we’ll come to you’. So like, nurses basically went to the personal care homes to vaccinate a bunch of our elderlies. That should still be the same for people who are in wheelchairs, who are like wheelchair bound, or they can’t leave the house per se or home. So that shouldn’t just happen for personal care homes. But there are definitely lots of nurses out there who are willing to help and work and help vaccinate.” Aki, Registered Nurse, 5 years of practice, working in a hospital, self-identified as BIPOC, Prairies
	“We have a very big Nepali immigrant population in [City]. And most of them work at the meat processing factories and the poultry processing and now they’re actually going … there’s been some outbreaks there as well. […] So I think that the big solution, which they’re just starting to do this week, is going out and setting up mobile vaccination units on site and offering it to these people while they’re working. So that they get vaccinated there.” Maggie, Registered Nurse, 18 years of practice, working in a hospital, self-identified as white, Prairies
	“Here in [City], even people who are in [other City] who can’t get to the [City] convention center on their own, they put them on some kind of shuttle, buses, etc.” Rachid, Pharmacist, 17 years of practice, working in a pharmacy, self-identified as BIPOC, Quebec (Interview in French, our translation)
	“I think the point is that if you have a one size solution for every group, it’s pretty difficult or try to generalize to all people. I mean, I think, you know, people have to be addressed on their own level, each person has their own separate concerns, or their belief systems.” Bruce, Physician, 25 years of practice, working in a hospital, self-identified as BIPOC, BC
	“So let alone hiring people who might be able to speak other languages, other than English, that would be very, very helpful. That’s the big improvement.” Aki, Registered Nurse, 5 years of practice, working in a hospital, self-identified as BIPOC, Prairies
	“The education part of it somehow needs to happen. And that needs to be done in a simple way. But I think also it has to be sort of finding community leaders that are willing because they’re not going to take the information from the government, they’re not going to take the information from healthcare professionals at this point, they need to have pastors and people that are somewhat removed from the whole COVID pandemic management that understand and that believe in that and sort of provide accurate information to refute some of those theories, I think.” Maggie, Registered Nurse, 18 years of practice, working in a hospital, self-identified as white, Prairies
	“So I think that it’d be beneficial for them to focus on translating the information about vaccines in different language-communities.” Fatima, Behavioral clinician, 3 years of practice, working in a community center for children with disabilities, self-identified as BIPOC, Ontario