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. 2022 Oct 17;6(10):e34055. doi: 10.2196/34055

Table 2.

Summary of accessibility concerns with current genetic testing practices and how Making Genetic Testing Accessible study addresses each concern.

Dimension Barriers Assessment Decisions and adjustments
Approachability Genetic testing is not approachable Assess all advertisements and posts
  • Outreach routes should include social media, in-person (clinical settings and flyers), emails, and collaborations with trusted organizations (including ovarian cancer advocacy groups)

  • Outreach materials should include physical flyers, paid social media advertisements, and unpaid posts across different social media channels

Acceptability Genetic testing is not universally acceptable Assess imagery and text used across all written study components
  • Use web-based system that (1) facilitates anonymity, (2) identifies study collaborators, (3) facilitates branding, (4) builds associations between study and related trusted organizations, (5) encourages responsive messaging, (6) facilitates rotating imagery and content, and (7) enables ongoing assessment

  • Use an electronic data collection tool

Availability Genetic testing is not universally available Assess usability of each component and the whole system (buttons and links)
  • Use a web-based system that (1) meets accessibility standards (including font and device accessibility); (2) makes all web components physically available (eg, the Get Started button), (3) simplifies the email verification process, (4) enables reminders (including when to check email), and (5) includes a video explaining the study

  • Use a web-based genetic testing service to make genetic testing itself physically available

Affordability Genetic testing is not affordable to everyone Assess content related to cost of services
  • Genetic testing is free to participants

Appropriateness Genetic testing is not appropriate for everyone Assess imagery and text used across all components
  • Use a diverse array of imagery (including families, uplifting, women aged >30 years, and candid images)

  • Avoid fear-based language

  • Make modifications to outreach materials based on performance