Table 2.

ConQual summery of findings

Meta-synthesis title: A meta-synthesis of experiences with telemedicine in cancer care during COVID-19 pandemic Population: Patients, caregivers, and health care providers with any professional background who uses and provides cancer care through telemedicine during the COVID-19 pandemic Phenomena of interest: Studies that described experiences facing in the telemedicine used for cancer care during COVID-19 pandemic Context: Qualitative studies conducted in health care settings worldwide were included
Synthesized finding	Type of research	Dependability	Credibility	ConQual score	Comments
Telemedicine assists but cannot be a substitute for face-to-face appointments in health care crisis and providing routine care to stable patients with cancer	Qualitative	Moderate*	Downgraded 1 levels due to mix of unequivocal (U) and credible (C) findings: 52 U + 21 C	Low	Downgraded two levels due to dependability and credibility of primary studies
Infrastructural drivers and healthcare provider’s support and attention affect patients’ experiences and feelings about telemedicine	Qualitative	Moderate*	Downgraded 1 level due to mix of unequivocal (U) and credible (C): 64 U + 20 C	Low	Downgraded two levels due to dependability and credibility of primary studies
Patients who use telemedicine expect their health care providers to devote enough time and consider emotional needs, the lack of which can develop negative response	Qualitative	Moderate*	Downgraded 1 level due to mix of unequivocal (U) and credible (C): 50 U + 7 C	Medium	Downgraded one levels due to dependability and credibility of primary studies

*For synthesized finding 1, of the 14 studies, three remained unchanged for dependability score, and 11 downgraded one level. So of the 14 studies, three had high level and 11 had moderate level of dependability and the total level of dependability for synthesized finding 1 is moderate. For synthesized finding 2, of the 14 studies, two remained unchanged for dependability score, one downgraded two levels, and 12 downgraded one level. So the total level of dependability for synthesized finding 2 is moderate. For synthesized finding 3, two of the studies remained unchanged for dependability score, eight downgraded one level, and one downgraded two levels. So the total level of dependability for synthesized finding 3 is moderate.