Panel 1.

Summary of themes.

Themes	Description
Acceptability	Participants' acceptability and satisfaction with remote consultations and their views on its utility compared to in-person care.
Quality of care	Participants' views on the perceived effectiveness of remote consultations, including providers' perspectives on their confidence and efficacy in assessing patients and providing care.
The therapeutic relationship	The perceived impact of remote consultations on the therapeutic relationship, including the impact of less non-verbal and visual information on rapport building and the perceived inferior quality of connection.
Accessibility	The reported benefits of remote consultations for enhancing access to care and improving convenience, in addition to the barriers to accessing remote consultations.
Patient comfort and competence	Participants' views on patients' efficacy and comfort with using remote consultations, including perceptions of complexity and concerns about privacy.
Provider workload and wellbeing	Providers' views on workload-related changes and the move to remote working during the pandemic.
Regulations and reimbursement	Participants' views on the facilitating and hindering influence of regulations and insurance reimbursement on remote consultation implementation.