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. 2022 Jan 28;37(15):3789–3796. doi: 10.1007/s11606-021-07351-x

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© The Author(s) 2022

Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/.

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Schematic representation of PCP support team graph and practice graph. Nodes are staff members where the color represents the team member role. Edges represent inbasket communication between staff members and with patients. The weight of the edge is equal to the number of inbasket communications and is represented by the width of the edge in this representation. The black circle represents the support team graph. It includes all the nodes corresponding to staff members highly involved in communication with the doctor.