Table 1.
Cross-case matrix depicting how survey results informed chart review variable selection.
| Facilitators and barriers from surveys | Themes | Chart review variables |
|---|---|---|
| • My clinician speaks with me about my personal goals and thoughts about treatment |
 Therapeutic relationship |
 Early use of IRT and SEE |
| • My clinician and I agree on what is important for me to work on | ||
| • I believe my clinician has an understanding of what my experiences have meant to me | ||
| • My family member has a positive impression of the clinician(s) | ||
|
• My family member believes that the treatments are helpful or will be helpful • My family member does not like/trust the clinician | ||
| • I help my family member with reminders, transportation, etc. |
 Family involvement |
Family involvement in care |
|
• My own motivation and commitment to treatment • My family member is motivated and committed to treatment • I feel uncomfortable leaving my house or going to unfamiliar places • I forget appointments or lose track of time |
 Individual factors |
 (No related variable measured) |
|
• My family member is bothered by medication side effects • I am bothered by medication side effects |
 Medication side effects |
 Medication nonadherence |
|
• I don’t like coming to a hospital • Past negative experiences with services |
 Stigma |
 (No related variable measured) |
|
• Location of Services • Times services are offered |
 Practical challenges |
 Distance from services |
Living without family