Table 3. GPAQ item scores and ICCs for study participants.

CI: confidence interval; SD: standard deviation; GPAQ: General Practice Assessment Questionnaire; ICC: intracluster correlation coefficient

Satisfaction with	n	Mean (95% CI)	SD	Range in mean scores between practices	ICC
GP visit	287	82.8 (81.1-85.4)	14.1	33.4–97.9	0.663
Receptionists	287	81.7 (78.8-84.7)	25.4	0–100	0.125
Access to practice	287	45.1 (42.3-47.8)	23.8	0–100	0.089
Continuity of care	287	70.2 (67.3-73.2)	25.2	0–100	0.119
Communication	287	23.0 (19.9-26.2)	27.4	0–80	0.102
Nursing care	287	59.9 (56.9-62.8)	25.4	0–96.9	0.074
Practice overall	287	70.6 (69.1-72.1)	13	12.5–38.3	0.362