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. 2022 Nov 15:1–14. Online ahead of print. doi: 10.1057/s41270-022-00195-2

Table 3.

Measurement Model by SmartPLS: CR, AVE, and HTMT

COMPOSITE ENTIRE CR AVE HTMT
BEN BRA CCB CLV INT SOV
BEN-Benevolence 0.92 0.79
BRA-Brand 0.90 0.70 0.65
CCB 0.83 0.62 0.58 0.67
CLV_ 0.97 0.94 0.44 0.54 0.64
INT-Intentional 0.93 0.81 0.49 0.66 0.79 0.80
SOV-Social_value 0.88 0.71 0.57 0.62 0.60 0.52 0.58
SEG1 BEN BRA CCB CLV INT SOV
BEN-Benevolence 0.91 0.77
BRA-Brand 0.90 0.68 0.72
CCB 0.83 0.62 0.60 0.70
CLV_ 0.97 0.94 0.54 0.54 0.79
INT-Intentional 0.91 0.78 0.59 0.63 0.90 0.89
SOV-Social_value 0.90 0.74 0.63 0.57 0.70 0.49 0.52
SEG2 BEN BRA CCB CLV INT SOV
BEN-Benevolence 0.93 0.81
BRA-Brand 0.91 0.71 0.57
CCB 0.82 0.60 0.56 0.65
CLV_ 0.96 0.93 0.33 0.53 0.45
INT-Intentional 0.94 0.84 0.41 0.68 0.69 0.72
SOV-Social_value 0.86 0.67 0.49 0.70 0.47 0.58 0.66