Table 4.
The most frequent types of messages sent by patients through the app.
| Type of message | No. (1,668) | % |
|---|---|---|
| Acknowledgment | 395 | 23.68 |
| Adverse effects | 378 | 22.66 |
| Drug interactions | 343 | 20.56 |
| Dispensing and return of medication | 176 | 10.55 |
| Drug home delivery | 89 | 5.34 |
| Problems, bugs, or suggestions about the app | 80 | 4.80 |
| Lifestyles or nutrition habits | 67 | 4.02 |
| Drug administration | 60 | 3.60 |
| Administration procedures | 27 | 1.62 |
| Forgetting to take medication | 16 | 0.96 |
| Preservation and/or transport of medication | 5 | 0.30 |
| Others | 32 | 1.92 |