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. 2022 Nov 22;71:103207. doi: 10.1016/j.jretconser.2022.103207

Table 2.

Construct measurement.

Construct Sample 1 (United States) Sample 2 (Bangladesh)
Social trust (Yamagishi and Yamagishi, 1994) α = 0.88, CR = 0.91, AVE = 0.68 α = 0.90, CR = 0.93, AVE = 0.72
 Most people are basically honest. 0.84*** 0.88***
 Most people are trustworthy. 0.81*** 0.89***
 Most people are good and kind. 0.83*** 0.79***
 Most people are reliable. 0.84*** 0.88***
 Most people would try to be fair rather than take advantage of you if they got the chance. 0.79*** 0.78***
TPC (self-constructed) α = 0.94, CR = .95, AVE = 0.81 α = 0.88, CR = 0.91, AVE = 0.68
 Ridesharing companies ensure that their drivers are vaccinated. 0.87*** 0.79***
 Ridesharing companies ensure that a driver stays away from providing services if he/she is tested COVID 19 positive or experience such symptoms. 0.91*** 0.83***
 Ridesharing companies continuously update their policies to ensure that their services are grounded in current COVID-19 health guidelines. 0.90*** 0.90***
 Ridesharing companies provide free masks and sanitizing supplies to their drivers. 0.89*** 0.76***
 Ridesharing companies allow a driver, or a rider cancel a ride due to experiencing COVID-19 related sickness without penalty. 0.91*** 0.84***
TDC (self-constructed) α = 0.96, CR = 0.97, AVE = 0.85 α = 0.90, CR = 0.92, AVE = 0.66
 Uber/Lyft/Pathao drivers are vaccinated. 0.92*** 0.79***
 Uber/Lyft/Pathao drivers frequently sanitize their vehicle seats, handles, and other areas where customers can touch. 0.92*** 0.90***
 Uber/Lyft/Pathao drivers wash their hands or use hand sanitizers frequently. 0.92*** 0.88***
 Uber/Lyft/Pathao drivers cover their cough or sneeze. 0.93*** 0.77***
 Uber/Lyft/Pathao drivers offer passengers sufficient space in their vehicle to maintain social distance. 0.92*** 0.81***
 Uber/Lyft/Pathao drivers allow customers to roll down vehicle windows to improve ventilation. 0.92*** 0.74***
TRC (self-constructed) α = 0.91, CR = 0.94, AVE = 0.75 α = 0.90, CR = 0.93, AVE = 0.71
 Other riders of Uber/Lyft/Pathao frequently wash their hands or use hand sanitizers. 0.90*** 0.88***
 Other riders of Uber/Lyft/Pathao cover their cough or sneeze. 0.88*** 0.85***
 Other riders of Uber/Lyft/Pathao refrain themselves from using ridesharing if they experience COVID 19 related sickness or tested COVID-19 positive. 0.90*** 0.68***
 Other riders of Uber/Lyft/Pathao maintain social distance with the driver or with fellow riders in a shared vehicle. 0.89*** 0.90***
Ridesharing intention (Cheah et al., 2022) α = 0.82, CR = 0.88, AVE = 0.64 α = 0.90, CR = 0.93, AVE = 0.77
 I would love to use a ridesharing service 0.78*** 0.90***
 I would consider using a ridesharing service. 0.73*** 0.91***
 I would expect to use a ridesharing service. 0.86*** 0.89***
 I would plan to use a ridesharing service. 0.84*** 0.80***
Fear of COVID-19 (Ahorsu et al., 2022) α = 0.92, CR = 0.94, AVE = 0.68 α = 0.85, CR = 0.88, AVE = 0.51
 I am most afraid of COVID-19. 0.80*** 0.69***
 It makes me uncomfortable to think about COVID-19. 0.79*** 0.70***
 My hands become sweaty when I think about COVID-19. 0.84*** 0.69***
 I am afraid of losing my life because of COVID-19. 0.79*** 0.66***
 When watching news and stories about COVID-19 on television/online, I become anxious. 0.85*** 0.66***
 I cannot sleep because I’m worrying about getting COVID-19. 0.83*** 0.81***
 My heart races or palpitates when I think about getting COVID-19. 0.86*** 0.77***
Trust in God (Rosmarin et al., 2009) α = 0.95, CR = 0.96, AVE = 0.72 α = 0.93, CR = 0.94, AVE = 0.62
 God watches over me. 0.87*** 0.75***
 God knows what my needs are. 0.87*** 0.82***
 God knows what is harmful for me. 0.87*** 0.74***
 Nothing can happen without God’s permission. 0.79*** 0.69***
 I can’t be successful without God’s help. 0.76*** 0.76***
 God loves me immensely. 0.89*** 0.79***
 God cares about my deepest concerns. 0.85*** 0.82***
 No matter how bad things may seem, God’s kindness to me never ceases. 0.88*** 0.84***
 God is generous to me even when I don’t deserve it. 0.85*** 0.83***

TPC = Trust in platforms' compliance with COVID-19 guidelines; TDC = Trust in drivers' compliance with COVID-19 guidelines; TRC = Trust in other riders' compliance with COVID-19 guidelines.

***p < 0.001; **p < 0.01; *p < 0.05; column entries are standardized factor loadings.