Table 2. Median and mean numbers of visits, patients, issues addressed, and services provided during April 2019–February 2020 (pre-COVID-19) and April 2020–February 2021 (COVID-19).
| Variable | Pre-COVID-19 (n = 396) | COVID-19 (n = 396) | Mean % change | Median % change | ||
|---|---|---|---|---|---|---|
| Mean (SD) | Median (IQR) | Mean (SD) | Median (IQR) | |||
| Total visits | 2901.6 (1447) | 2721.5 (1764–3592) | 2572 (1482) | 2145 (1510–3209) | 11 | –21 |
| Total patients seen | 480.7 (307) | 429.5 (252–617) | 438.8 (257) | 396 (259–552) | 9 | –8 |
| Total issues addressed | 6349.3 (3930) | 5697 (3940–7176) | 5771 (4729) | 4687 (3406–6553) | 9 | –18 |
| Total services provided | 8976.3 (5574) | 7662.5 (4735–11 675) | 7596 (6417) | 5799 (3866–9213) | 15 | –24 |
IQR = interquartile range. SD = standard deviation.