Table 4. Patient characteristics by visit modality.

Sociodemographic variable	n (%)
	In-person	Telephone	Text or email	Video
Age, years
0–12	18 652 (60.7)	11 271 (36.7)	518 (1.7)	263 (0.9)
13–26	21 591 (43.9)	25 078 (51.0)	1362 (2.8)	1154 (2.3)
27–40	36 415 (45.1)	41 230 (51.1)	1610 (2.0)	1465 (1.8)
41–60	58 937 (43.9)	71 449 (53.2)	2037 (1.5)	1871 (1.4)
61–75	51 762 (46.6)	57 129 (51.4)	946 (0.9)	1216 (1.1)
>76	28 708 (50.6)	27 180 (47.9)	347 (0.6)	508 (0.9)
Sex
Female	127 216 (45.3)	145 205 (51.8)	4001 (1.4)	4106 (1.5)
Male	84 591 (49.0)	83 845 (48.6)	2161 (1.3)	2031 (1.2)
Other	4258 (44.9)	4287 (45.2)	658 (6.9)	280 (3.0)
Education
High school or less	74 366 (47.1)	80 263 (50.8)	1620 (1.0)	1598 (1.0)
Post-secondary or equivalent	49 297 (44.0)	59 932 (53.5)	1120 (1.0)	1659 (1.5)
Other	92 402 (47.9)	93 142 (48.3)	4080 (2.1)	3160 (1.6)
Income
$0–$14 999	34 070 (46.3)	37 835 (51.4)	929 (1.3)	817 (1.1)
$15 000–$19 999	11 606 (46.3)	12 903 (51.5)	271 (1.1)	288 (1.1)
$20 000–$24 999	8687 (45.7)	9886 (52.0)	225 (1.2)	198 (1.0)
$25 000–$29 999	5966 (46.4)	6629 (51.6)	99 (0.8)	153 (1.2)
$30 000–$34 999	6137 (46.4)	6835 (51.7)	120 (0.9)	135 (1.0)
$35 000–$39 999	4965 (45.4)	5795 (53.0)	70 (0.6)	99 (0.9)
$40 000–$59 999	12 029 (45.4)	13 817 (52.2)	260 (1.0)	375 (1.4)
>$60 000	18 487 (44.6)	21 865 (52.8)	374 (0.9)	699 (1.7)
Other	114 118 (47.5)	117 772 (49.1)	4472 (1.9)	3653 (1.5)
Spoken language
English	157 037 (45.7)	177 566 (51.7)	4705 (1.4)	4461 (1.3)
French	6837 (47.8)	7094 (49.6)	148 (1.0)	222 (1.6)
Other	52 191 (49.9)	48 677 (46.6)	1967 (1.9)	1734 (1.7)
Household composition
Living with others	94 027 (46.0)	106 255 (51.9)	1924 (0.9)	2420 (1.2)
Living alone	28 243 (46.9)	30 634 (50.9)	630 (1.0)	702 (1.2)
Other	93 795 (47.4)	96 448 (48.8)	4266 (2.2)	3295 (1.7)
Overall	216 065 (46.7)	233 337 (50.4)	6820 (1.5)	6417 (1.4)