Table 4.

Evaluation of the 3-day appointment reminder, among parents who reported receiving the 3-day reminder (n=176) and public health center staff who completed the survey (n=22).

Variable				Response, n (%)
				Mill Woods		Lethbridge		Total
Parents
	3-day reminder was helpful to remember the appointment date and time (n=176)
		Yes	89 (98.9)		86 (100)		175 (99.4)
		No	1 (1.1)		0 (0)		1 (0.6)
	Impact of the 3-day reminder (n=176)
		Changed appointment	7 (7.8)		5 (5.8)		12 (6.8)
		Did nothing	82 (91.1)		79 (91.9)		161 (91.4)
		Other	1 (1.1)		2 (2.3)		3 (1.7)
	Best time to send the reminder (n=222)a
		On the same day as the appointment	9 (8.6)		9 (7.7)		18 (8.1)
		1 day before the appointment	23 (21.9)		30 (25.6)		53 (23.9)
		2 days before the appointment	16 (15.2)		23 (19.7)		39 (17.6)
		3 days before the appointment	53 (50.5)		60 (51.3)		113 (50.9)
		1 week before the appointment	36 (34.3)		49 (41.9)		85 (38.3)
		2 weeks before the appointment	8 (7.6)		3 (2.6)		11 (5.0)
		1 month before the appointment	10 (9.5)		7 (6.0)		17 (7.7)
		Other	0 (0)		2 (1.7)		2 (0.9)
	Attendance at the 18-month immunization appointment (n=222)b
		Yes	99 (94.3)		109 (93.2)		208 (93.6)
		No	6 (5.7)		8 (6.8)		14 (6.3)
Public health center staff (n=22)
	3-day reminder was helpful
		Yes	11 (91.7)		10 (100)		21 (95.5)
		No	0 (0)		0 (0)		0 (0)
		Not sure or I do not know	1 (8.3)		0 (0)		1 (4.5)
	Best time to send reminder
		1 week before the visit	0 (0)		2 (20)		2 (9.1)
		3 days before the visit	7 (58.3)		5 (50)		12 (54.6)
		2 days before the visit	2 (16.7)		1 (10)		3 (13.6)
		1 day before the visit	3 (25)		0 (0)		3 (13.6)
		Other	0 (0)		1 (10)		1 (4.6)
	How many date and time appointments should be sent
		1	6 (50)		7 (70)		13 (59.1)
		2	4 (33.3)		2 (20)		6 (27.3)
		3	2 (16.7)		1 (10)		3 (13.6)

^aAnswered by all parents, not just those who received the 3-day reminder.

^bOne respondent did not specify their other response, and the other respondent specified that no reminders should be sent.