Table 5. Call Information and Outcomes.

	n	Valid %	nmissing
Tried to call before?	345	50.1	31
Alternatives to call			301
Do not know	266	36.9
Keep looking	149	20.7
Concrete plan (i.e., another helpline)	3	0.4
How was helpline found?			30
Website	5	0.7
Search engine	400	58.1
Television	3	0.4
Other (including family, friends, GP, etc.)	281	40.8
Length of call (minutes)	M = 47, Min = 3, Max = 148, SD = 15.41)
Call useful?	711	100	8
Now know where to go for help?	688	99.7	29
Understand options?	690	99.9	28
Felt better after call	697	99.1	16
Would not have called if not confidential	418	65.1	77