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. 2022 Nov 21;22(4):12. doi: 10.5334/ijic.6421

Table 3.

Service provider-level CIMO elements.


CHARACTERISTIC OF PROGRAMME CONTEXT MECHANISM OUTCOME

Family identification:
Development and implementation of shared assessment tools and referral criteria
Consumer characteristics:
  • – Level of trust between:

  • – Consumer and index caseworker

  • – Consumer’s family members and

  • – caseworker

  • – professionals involved (C)

Programme characteristics:
  • – Home Visiting

  • – Place-based initiatives

  • – Multiple modes of communication – Perceived benefits of collaboration

Service engagement

Accompaniment/intensive hand holding Consumer characteristics:
  • – Vulnerability

  • – Disconnected from health services

Programme characteristics:
  • – Programme flexibility

  • – Providers taking dual roles

  • – Service providers share information and power – shared responsibility

  • – Shared policies, standards, protocols – buy-in

  • – Shared assessment tools – buy-in

Improved quality of service delivered

Evidence-based practice Consumer characteristics:
  • – Vulnerability

  • – Diversity of age and social, cultural and health background

Programme characteristics:
  • – Flexibility

  • – Experienced clinicians – Leveraging pre-existing experiences

  • – knowledge of local services – Experiential learning

  • – Improved quality of service delivered


Navigation of the health system Health system characteristics:
  • – Complex consumer characteristics

  • – Poor health literacy

  • – Distrust of health services

Experienced clinician
  • – knowledge of local services – Experiential learning

Shared learning among professionals –Appropriate referrals