Did they receive the invitation? |
I'm calling from the Women's Health self‐test study—did you receive the invitation we sent you?
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If no, brief explanation and offer to send kit. |
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Update address details |
If yes, enquire into their response to the invitation for example: |
Did you get a chance to have a look at it?
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Record any comments. |
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How did you find the info we sent you?
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Offer follow‐up call from nurse if appropriate. |
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Was it clear what you were being invited to do?
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Was there a reason that you didn't do the self‐test?
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If appropriate, find out what would have made them participate. |
Do you have any suggestions?
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Record any comments. |
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Is there anything we could have done differently?
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