Table 4. Classification of HISs success and failure factors .
Human factors | Organizational factors | Financial factors | Technical factors |
1. Use of devices and tools (13,15,25) 2. Knowledge of users (13,170-19,21,23,27,33-34 3. Acceptance and readiness of users (15,17,19,21,28) 4. User satisfaction (22,23,29) 5. Lack of appreciation (14) 6. Poor staff involvement (29,32) |
1. Staff monitoring (17) 2. Staff training (12,17,19,21,23,25,32) 3. Organizational policies (16-17,19,20,25) 4. Employee interactions (13,18) 5. Quality of staff service (15,16) 6. Ethical considerations (16,18) 7. Insignificant use of information (1) 8. Function in parallel (11) 9. Change management (24,27,32-33) 10. Project organization (24) 11. Strong leadership (27) 12. Conflict between users (12,27) 13. Increased workload (27,33) |
1. Rudimentary health information system costs (12,15,17-18,21) 2. Profit (12,17-18,22) 3. Budget (13,18,20) 4. Inadequate resources (12,26,30,33) 5. Investments in hardware and software (27,32) |
1. Infrastructure (12-13,15,17,22-23,26-27,30,32-34) 2. Data quality and integrity (11-13,17-18,20,21-22,24,26-28,34) 3. Usability (18,21,24,26,27,31) 4. Safety and security (13,15,18-31) 5. Requirements analysis (24) 6. Ineffective design (26) |