Table 3. Small Kaizen per department .

Department A
Small Problems	Solutions
Intra-team communication problems	Soft skills training plan. Team building. Discussion circles. Five (05) minute handover meeting.
Lack of visual management	Team organization chart with staff photos. Tracing the radio circuit to free up space for patients (beds or wheelchairs).
Department B
Small Problems	Solutions
Intra-team communication problem	Draw a dynamic table for improvement proposals and problems encountered. Plan bi-monthly meetings to discuss the areas of improvement identified in the proposal chart.
Unsuitable transportation modes and conditions	A transport bin is provided with compartments large enough to hold the sample vials in their isolator bags.
Department C
Small Problems	Solutions
Postponement of registrations due to lack of documents	Create a poster that outlines the documents needed for registration
“Examination Request" form not properly filled out	Automate the "examination request" form (Figure 6 ).