Table 6.
Themes and subthemes | Quotes from the interviews | ||
Expectations | |||
|
GPsa were seeking for integrated first and second service lines. | “More stable eHealth, technically strong and more integrated solutions. Currently, digital integration between the 1 and 2 service lines is terrible.” [GP13] | |
|
GPs expect more efficient IT solutions. | “I would like to see more user-friendly solutions for all population levels, as well as more education on digital eHealth solutions.” [GP10] | |
|
GPs demand remuneration for telemedicine services. | “We would like to have further remuneration for teleconsultations.” [GP9] | |
Concerns | |||
|
GPs are aware of safety concerns related to data. | “We often use e-mails, text messaging, and WhatsApp. These are not fully safe, not fully protected. These must be protected from cyberattacks.” [GP8] | |
|
GPs are concerned about fragile groups. | “There are subgroups of patients who are not aware of or capable enough to use eHealth tools.” [GP15] | |
|
GPs have concerns about losing physical contact and follow-ups. | “I do not want to lose my physical contact with the patient…Why? Problems with follow-up. Why? Because even though it is a prescription, I am doing more than that. Are there any other issues to follow up on? For example, screening for colorectal cancer, mammography, vaccinations, blood pressure measurements, advice, conversations with the patient.” [GP1] |
aGP: general practitioner.