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. 2022 Oct 12;64(5):457–465. doi: 10.4103/indianjpsychiatry.indianjpsychiatry_704_21

Table 2.

Inter-group comparison of individual item scores of PPPE

Items Tele consultation n (%)/mean (SD) In person n (%)/mean (SD) Wilcoxon/T value Df P
1. Understands my emotions, feelings, and concerns*
 Strongly disagree 3381.0 3 <0.001
 Somewhat disagree 15 (15) 0 (0)
 Not sure 67 (67) 14 (14)
 Somewhat agree 15 (15) 74 (74)
 Strongly agree 3 (3) 12 (12)
2. Seems concerned about me and my family*
 Strongly disagree 2046.0 3 <0.001
 Somewhat disagree 23 (23) 5 (5)
 Not sure 62 (62) 38 (38)
 Somewhat agree 11 (11) 47 (47)
 Strongly agree 4 (4) 10 (10)
3. Can view things from my perspective (see things as I see them)*
 Strongly disagree - - 2221.0 3 <0.001
 Somewhat disagree 26 (26) 4 (4)
 Not sure 59 (59) 34 (34)
 Somewhat agree 12 (12) 53 (53)
 Strongly agree 3 (3) 9 (9)
4. Asks about what is happening in my daily life
 Strongly disagree 1 (1) 1 (1) 2154.0 4 <0.001
 Somewhat disagree 25 (25) 0 (0)
 Not sure 55 (55) 42 (42)
 Somewhat agree 17 (17) 46 (46)
 Strongly agree 2 (2) 11 (11)
5. Is an understanding doctor
 Strongly disagree 1 () 0 (0) 2293.0 4 <0.001
 Somewhat disagree 5 (5) 1 (1)
 Not sure 56 (56) 16 (16)
 Somewhat agree 31 (31) 57 (57)
 Strongly agree 7 (7) 26 (26)
PPPE total score 15.6 (4.2) 19 (2.5) -8.4 99 <0.001

Bold values show a significant difference after the post hoc test (z score>1.96). PPPE, Patients Perception of Physicians Empathy