Table 2.
Items | Tele consultation n (%)/mean (SD) | In person n (%)/mean (SD) | Wilcoxon/T value | Df | P |
---|---|---|---|---|---|
1. Understands my emotions, feelings, and concerns* | |||||
Strongly disagree | – | – | 3381.0 | 3 | <0.001 |
Somewhat disagree | 15 (15) | 0 (0) | |||
Not sure | 67 (67) | 14 (14) | |||
Somewhat agree | 15 (15) | 74 (74) | |||
Strongly agree | 3 (3) | 12 (12) | |||
2. Seems concerned about me and my family* | |||||
Strongly disagree | – | – | 2046.0 | 3 | <0.001 |
Somewhat disagree | 23 (23) | 5 (5) | |||
Not sure | 62 (62) | 38 (38) | |||
Somewhat agree | 11 (11) | 47 (47) | |||
Strongly agree | 4 (4) | 10 (10) | |||
3. Can view things from my perspective (see things as I see them)* | |||||
Strongly disagree | - | - | 2221.0 | 3 | <0.001 |
Somewhat disagree | 26 (26) | 4 (4) | |||
Not sure | 59 (59) | 34 (34) | |||
Somewhat agree | 12 (12) | 53 (53) | |||
Strongly agree | 3 (3) | 9 (9) | |||
4. Asks about what is happening in my daily life | |||||
Strongly disagree | 1 (1) | 1 (1) | 2154.0 | 4 | <0.001 |
Somewhat disagree | 25 (25) | 0 (0) | |||
Not sure | 55 (55) | 42 (42) | |||
Somewhat agree | 17 (17) | 46 (46) | |||
Strongly agree | 2 (2) | 11 (11) | |||
5. Is an understanding doctor | |||||
Strongly disagree | 1 () | 0 (0) | 2293.0 | 4 | <0.001 |
Somewhat disagree | 5 (5) | 1 (1) | |||
Not sure | 56 (56) | 16 (16) | |||
Somewhat agree | 31 (31) | 57 (57) | |||
Strongly agree | 7 (7) | 26 (26) | |||
PPPE total score | 15.6 (4.2) | 19 (2.5) | -8.4 | 99 | <0.001 |
Bold values show a significant difference after the post hoc test (z score>1.96). PPPE, Patients Perception of Physicians Empathy