Skip to main content
. Author manuscript; available in PMC: 2022 Nov 29.
Published in final edited form as: Manuf Serv Oper Manag. 2022 May 2;24(6):3079–3098. doi: 10.1287/msom.2022.1110

Table 2.

Total Effects of Workload on Post-ED Care Use

(1) (2) (3) (4)
Post-discharge care events
in all channels
in the ED
in non-ED channels
CF CF CF CF
Count process
Workload   0.0119** (0.0045)   0.0120** (0.0046)   0.0017 (0.0211)   0.0109* (0.0044)
Workload 2 −0.0006* (0.0003) −0.0006* (0.0003)   0.0000 (0.0012) −0.0006* (0.0003)
Admit×Workload −0.0052 (0.0066) −0.0060 (0.0067)   0.0119 (0.0321) −0.0043 (0.0066)
Admit×Workload2   0.0001 (0.0004)   0.0001 (0.0004) −0.0004 (0.0018)   0.0000 (0.0004)
Inpatient LOS   0.0330*** (0.0019)
Inflation process
Workload −0.0369 (0.0296)
Workload 2   0.0021 (0.0017)
Admit×Workload   0.0430 (0.0447)
Admit×Workload2 −0.0018 (0.0024)

Observations 74,337 74,337 74,337 74,337

Notes. All models include all controls in Equation (1), including attending physician and chief complaint fixed effects. Robust standard errors clustered by attending physician are shown in parentheses. Table A4 shows the results for the first stage of CF for column (1), and Table A5 provides the estimation results without adjusting for endogeneity.

*

p < 0.05;

**

p < 0.01;

***

p < 0.001.