Table 2.
The 42 items scores
| Variable | Negative (%) | Neutral (%) | Positive (%) | Remarks/Recommendation |
|---|---|---|---|---|
| A1 People support one another in this unit | 8 (6.6) | 2 (1.6) | 112 (91.8) | Strength |
| A2 We have enough staff to handle the workload | 103 (84.4) | 2 (1.6) | 17 (14.0) | Needs improvement |
| A3 When a lot of work needs to be done quickly, we work together as a team to get the work done | 12 (9.9) | 7 (5.7) | 103 (84.4) | Strength |
| A4 In this unit, we treat each other with respect | 12 (9.8) | 18 (14.8) | 92 (75.5) | Strength |
| A5 Staff in this unit work longer hours than is best for patient care | 93 (76.8) | 14 (11.6) | 14 (11.6) | Needs improvement |
| A6 We are actively doing things to improve patient safety | 8 (6.7) | 13 (10.7) | 100 (82.6) | Strength |
| A7 We use more temporary staff than is best for patient care | 16 (23.3) | 22 (18.2) | 83 (68.6) | |
| A8 Staff feel that their mistakes are held against them | 77 (63.7) | 22 (18.2) | 22 (18.2) | Needs improvement |
| A9 Mistakes have led to positive changes here | 30 (15.2) | 27 (22.7) | 62 (52.1) | |
| A10 It is just by chance that more serious mistakes don’t happen around here | 38 (31.6) | 15 (12.5) | 67 (55.8) | |
| A11 When one area in this unit gets easily busy, others help out | 26 (21.5) | 14 (11.6) | 81 (66.9) | |
| A12 When an event is reported, it feels like the person is being written up, not the problem | 75 (63.6) | 21 (17.8) | 22 (18.6) | Needs improvement |
| A13 After we made changes to improve patient safety, we evaluate their effectiveness | 21 (17.5) | 30 (25.0) | 69 (57.5) | |
| A14 We work in ‘crisis mode’ trying to do too much, too quickly | 71 (59.2) | 25 (20.8) | 24 (20.0) | Needs improvement |
| A15 Patient safety is never sacrificed to get more work done | 44 (37.0) | 13 (10.90) | 62 (52.1) | |
| A16Staff worry that mistakes they make are kept in their personnel file | 79 (65.8) | 24 (20.0) | 17 (14.2) | Needs improvement |
| A17 We have patient safety problems in this unit | 38 (31.7) | 27 (22.5) | 55 (45.8) | Needs improvement |
| A18 Our procedures and systems are good at preventing errors from happening | 30 (24.8) | 27 (22.3) | 64 (52.9) | |
| B1 My supervisor says a good word when he/she sees a job done according to established pattern safety procedures | 15 (12.3) | 17 (13.9) | 90 (73.8) | |
| B2 My supervisor seriously considers staff suggestions for improving patient safety | 19 (15.7) | 17 (14.0) | 85 (70.3) | |
| B3 Whenever pressure builds up, my supervisor wants us to work faster even if it means taking shortcuts | 34 (27.9) | 29 (23.8) | 59 (48.4) | Needs improvement |
| B4 My supervisor overlooks patient safety problems that happen over and over | 9 (7.4) | 14 (11.5) | 99 (81.2) | Strength |
| C1 We are given feedback about changes put into place based on event reports | 41 (33.9) | 47 (38.8) | 33 (27.2) | Needs improvement |
| C2 Staff will freely speak up if they see something that may negatively affect patient care | 18 (25.0) | 43 (35.8) | 59 (49.2) | Needs improvement |
| C3 We are informed about errors that happen in this unit | 17 (14.1) | 41 (33.9) | 63 (42.0) | Needs improvement |
| C4 Staff feel free to question the decisions or actions of those with some authority | 86 (72.9) | 20 (16.9) | 12 (10.2) | Needs improvement |
| C5 In this unit, we discuss ways to prevent errors from happening | 21 (18.0) | 27 (23.1) | 69 (59.0) | |
| C6 Staff are afraid to ask questions when something does not seem right | 48 (40.3) | 44 (37.0) | 27 (22.7) | Needs improvement |
| D1 When a mistake is made but is caught and corrected before affecting the patient, how often is this reported? | 50 (41.3) | 39 (32.2) | 32 (26.4) | Needs improvement |
| D2 When a mistake is made but has no potential to harm the patient, how often is this reported? | 62 (51.2) | 39 (32.2) | 20 (16.6) | Needs improvement |
| D3 When a mistake is made, that could harm the patient but does not, how often is this reported? | 41 (34.1) | 41 (34.2) | 38 (31.6) | Needs improvement |
| F1 Hospital management provides a work climate that promotes patient safety | 35 (28.7) | 27 (22.1) | 60 (49.2) | Needs improvement |
| F2 Hospital units do not coordinate well with each other | 48 (39.4) | 20 (16.4) | 54 (44.3) | Needs improvement |
| F3 Things escape attention when transferring patients from one unit to another | 39 (31.9) | 32 (26.2) | 51 (41.8) | Needs improvement |
| F4 There is poor cooperation among hospital units that need to work together | 26 (21.4) | 23 (18.9) | 73 (59.8) | |
| F5 Important patient care information is often lost during shift changes | 41 (24.2) | 18 (15.0) | 61 (50.8) | |
| F6 It is often unpleasant to work with staff from other hospital units | 23 (19.2) | 26 (21.7) | 71 (59.1) | |
| F7 Problems often occur in the exchange of information across hospital units | 42 (35.0) | 25 (20.8) | 53 (44.2) | Needs improvement |
| F8The actions of hospital management show that patient safety is top priority | 18 (14.9) | 34 (28.1) | 69 (57.0) | |
| F9 Hospital management seems interested in patient safety only after an adverse event happens | 42 (34.7) | 25 (20.7) | 54 (44.6) | Needs improvement |
| F10 Hospital units work well together to provide the best care for patients | 8 (6.7) | 27 (22.5) | 85 (70.9) | |
| F11 Shift changes are problematic for patients in the hospital | 33 (27.3) | 27 (22.3) | 61 (50.4) |