Table 3.
Patient safety culture composite scores
| Composite | Component items | Positive responses | Total responses | % Positive response to item | ||
|---|---|---|---|---|---|---|
| Overall perception of patient safety |
A10 A15 A17 A18 |
67 62 55 64 |
120 119 120 121 |
67/120 = 55.8% 62/119 = 52.1% 55/120 = 45.8% 64/121 = 52.9% |
||
| Average composite score = 51.7% | ||||||
| Communication openness |
C2 C4 C6 |
59 12 27 |
120 118 119 |
59/120 = 49.2% 12/118 = 10.2% 27/119 = 22.7% |
||
| Average composite score = 27.4% (Needs improvement) | ||||||
| Feedback and communication about error |
C1 C3 C5 |
33 63 69 |
121 121 117 |
33/121 = 27.2% 63/121 = 52.1% 69/117 = 59.0% |
||
| Average composite score = 46.1% (Needs improvement) | ||||||
| Frequency of events reported |
D1 D2 D3 |
32 20 38 |
121 121 120 |
32/121 = 26.4% 20/121 = 16.5% 38/120 = 31.7% |
||
| Average composite score = 24.9% (Needs improvement) | ||||||
| Handoffs and transition |
F3 F5 F7 F11 |
51 61 53 61 |
122 120 120 121 |
51/122 = 41.8% 61/120 = 50.8% 53/120 = 44.2% 61/121 = 50.4% |
||
| Average composite score = 46.8% (Needs improvement) | ||||||
| Management support for patient safety |
F1 F8 F9 |
60 69 54 |
122 121 121 |
60/122 = 49.2% 69/121 = 57.0% 54/121 = 44.6% |
||
| Average composite score = 50.3% | ||||||
| Non-punitive response to error |
A8 A12 A16 |
22 22 17 |
121 118 120 |
22/121 = 18.2% 22/118 = 18.6% 17/120 = 14.2% |
||
| Average composite score = 17% (Needs improvement) | ||||||
| Organizational learning-Continuous improvement |
A6 A9 A13 |
100 62 69 |
121 119 120 |
100/121 = 82.6% 62/119 = 52.1% 69/120 = 57.5% |
||
| Average composite score = 64.1% | ||||||
| Staffing |
A2 A5 A7 A14 |
17 14 83 24 |
122 121 121 120 |
17/122 = 14.0% 14/121 = 11.6% 83/121 = 68.6% 24/120 = 20.0% |
||
| Average composite score = 28.6% (Needs improvement) | ||||||
| Supervisor/ Manager actions promoting patient safety |
B1 B2 B3 B4 |
90 85 59 99 |
122 121 122 122 |
90/122 = 73.8% 85/121 = 70.2% 59/122 = 48.4% 99/122 = 81.1% |
||
| Average composite score = 68.4% | ||||||
| Teamwork across units |
F2 F4 F6 F10 |
54 73 71 85 |
122 122 120 120 |
54/122 = 44.3% 73/122 = 59.8% 71/120 = 59.1% 85/120 = 70.8% |
||
| Average composite score = 58.5% | ||||||
| Teamwork within units |
A1 A3 A4 A11 |
112 103 92 81 |
122 122 122 121 |
112/122 = 91.8% 103/122 = 84.4% 92/122 = 75.4% 81/121 = 66.9% |
||
| Average composite score = 79.6% (Strength) | ||||||