TABLE.
Summary description of Socios En Salud ChatBots introduced during the COVID-19 pandemic (see Supplementary Data for more details)
| ChatBot | Objective | Target population | Evaluation | Follow-up and intervention |
|---|---|---|---|---|
| Mental health | ||||
| SAMEbot, Juntos, BienEstar, Kuska | Provide care to Spanish- or Quechua-speaking people with mental health disorders | Mostly adults | Validated depression/anxiety screening instruments | Eligible individuals referred for further evaluation and services |
| Maternal and child health | ||||
| GestAmor | Improve access to prenatal care and reduce pregnancy complications | Group 1: women with suspected pregnancy; Group 2: women with confirmed pregnancy |
Group 1: questionnaire about early signs and symptoms of pregnancy; Group 2: questionnaire about warning signs during the pregnancy and other pregnancy- related concerns |
|
| CASITAbot | Reduce (risk of) developmental delays | Caregivers of children from 6–24 months | Simplified version of the Scale for Evaluation of Psychomotor Development | |
| Care for chronic diseases | ||||
| AlmaBot | Provide free mammography to women at risk for breast cancer | Older, publicly insured women or women with signs or symptoms of breast cancer | Questionnaire | |
| Soy Qhali Kay | Decrease risk for, and improve management of, type 2 diabetes mellitus and hypertension | Adults | Questionnaire derived from multiple sources | |
| NutriBot | Improve diet and physical activity of people at risk for obesity | Adults | Survey about anthropometry, eating habits, and nutritional health |