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. 2022 Dec 2;22:317. doi: 10.1186/s12911-022-02064-5

Table 5.

Usability evaluation approaches in three stages of the mHealth app usability evaluation framework

Evaluation approach Three stages of evaluation n (%)
1 (n = 61) 2 (n = 30) 3 (n = 19)
Heuristic evaluation 14 (23.0) 0 (0) 0 (0)
Cognitive walkthrough 2 (3.3) 0 (0) 0 (0)
Performance metrics 19 (31.1) 5 (16.7) 2 (10.5)
Behavioral observation log 10 (16.4) 5 (16.7) 0 (0)
Screen recording 3 (4.9) 0 (0) 0 (0)
Eye tracking 1 (1.6) 0 (0) 0 (0)
Concurrent thinking aloud 22 (36.1) 4 (13.3) 0 (0)
Retrospective thinking aloud 1 (1.6) 0 (0) 0 (0)
Questionnaire 34 (55.7) 22 (73.3) 18 (94.7)
Interview 22 (36.1) 16 (53.3) 3 (15.8)
Feedback log 0 (0) 1 (3.3) 0 (0)