Table 2.

Respondents profile

Characterization		Frequency	Percent
Gender	Male	208			31.1
	Female	461			68.9
Employee type (national or international)	National	517			77.3
	International	152			22.7
Employees work in Local or International enterprise	Local company	640			95.7
	International enterprise	29			4.3
Specialization	Marketing unit/department	170			25.4
	Human Resources unit/department	159			23.8
	Accounting/finance unit/department	131			19.6
	IT unit/department	110			16.4
	Customer services unit/department	75			11.2
	Other unit/department	24			3.6
Job level	First Line Employee	286			42.8
	First Line Manager	133	19.9
	Middle Level Manager	169		25.3
	Top Manager	81		12.1