Table 1. Category, sub-categories and sub-sub categories .

Category	Sub-categories	Sub- sub categories
Patient-centered emotional discourse	Using verbal and non-verbal language to express feeling	- Expressing compassion with nonverbal emotional behavior - Using verbal skills to convey feelings - Expressing feelings using literary terms, poetry and humor
	Doing empathy activities	- Emotional support for the patient - Emotional deep action -Ability to enter the others’ personal world
	Organizing patient centered care	- Establishing favorable conditions for patient-centered care - Creating a secure interpersonal communication atmosphere - creating a supportive-collaborative care atmosphere
	Adhering to the cultural context	- Impartial attention to cultural-based religious and spiritual beliefs - Solidarity with subcultures - Adherence to the culture of the community in dealing with the opposite sex